
Return policy
Products purchased in all categories will be eligible for returns under the return policy except
dairy products, fruits, vegetables and frozen products.
If you have received a damaged or defective product or if it is not as described, you can raise a
replacement request through whatsapp at our customer care desk or at the store by talking to
the store owner or in-charge, within 3 days from the purchase of the product including the day of
purchase.
The products are to be returned in the original packaging along with the bill of purchase. In case
the packaging is opened and used, and if there are quality deficiencies found in the product
within 3 days of purchase of the product, the customer has to inform customer care and log a
complaint immediately. Replacement of the product shall be provided based on a resolution by
customer care.
The policy shall not apply to products sold in offers. Any freebies delivered as part of the order
are to be returned as a whole. The products shall not be accepted in case the freebie is not
available.
Fruits & Vegetables: In the case of fruits and vegetables, products have to be rejected at the
time of purchase. No returns will be accepted after this.
Cancellation Policy:
· In case of cancellations at the time of purchase, the entire item price shown in the invoice
line item will be refunded.
· In case of returns, the prorated amount shall be refunded as a credit note, based on the
quantity returned for a single item.
· In case of replacement of a product with the same product of the same price, no additional
charges shall be applicable
· In case of replacement of a product with a different product or with the same product of a
different quantity/price, charges shall be applicable (payable or refundable) as appropriate.
Please whatsapp us at customer care desk +91 7829744440
for any queries or clarifications.
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